Motherwell, United Kingdom
Contract Operations Director at Serco Ltd
Outsourcing/Offshoring
Education
Glasgow Caledonian University 1995 — 1997
University of Cambridge
Mst Criminology & Management, Criminology, 1st Year
Motherwell College
Experience
Serco Ltd March 2014 - Present
Serco Ltd February 2013 - March 2014
Serco Civil Govt May 2012 - February 2013
Serco December 2010 - May 2012
Serco Civil Govt 2011 - 2011
Serco Australia December 2008 - September 2010
Colnbrook IRC January 2006 - December 2009
Scottish Prison Service 1986 - 2000
Skills
Risk Assessment, PRINCE2, Culture Change, Strategy, Leadership Development, Change Management, Facilities Management, Program Management, Bids, Commercial Management, Programme Delivery, Business Process..., Governance, Stakeholder Management, Team Management, Coaching, TUPE, Procurement, Management, Organizational..., Policy, Business Transformation, Sla, Benefits Realisation, Public Sector, Service Delivery, Project Planning, Performance Improvement, Government, Management Consulting, BPO, Bid Preparation, Project Management, Leadership, Risk Management, Private Sector, Offshoring, Transition Management, Training Delivery, Performance Management, Team Leadership, Project Delivery, Stakeholder Engagement, Start-ups, Training, Contract Negotiation, Operations Management, Shared Services, Employee Engagement, Contract Management