Ireland
Manager at IBM
Information Technology and Services
Education
Trinity College Dublin 1994 — 1995
Diploma, Ecumenism, Justice & Peace
Evangelische Fachhochschule Freiburg 1977 — 1987
Dpl, Religionspaedagogik
Experience
IBM January 1999 - Present
Microsoft Ireland October 1997 - December 1998
various schools August 1995 - August 1997
Evangelische Kirche Deutschland August 1986 - August 1994
Skills
Customer Satisfaction, Process Improvement, Lotus Notes, Cloud Computing, Account Management, Business Strategy, Enterprise Software, Call Center, Problem Solving, Business Intelligence, Change Management, Negotiation, People Management, Management, Team Building, Business Analysis, Teamwork, CRM, German, Program Management, Customer Relations, Strategy, Team Management, Outsourcing, Sales Management, Project Management, Customer Service, Solution Selling, Pre-sales, Sales, Call Centers, Security, Team Leadership, Experience with..., English, Experience with caring...