Lyon Area, France
Looking for a challenge in Guest Relations & Quality
Hospitality
Education
Ecole Hôtelière de Lausanne 2010 — 2014
Bachelor, Hospitality Management
ESTRI Ecole Supérieure de Traduction et Relations Internationales 2007 — 2010
Bachelor Degree in Foreign Languages (LEA), Mandarin Chinese & English
Experience
Atlantic Kempinski Hamburg September 2014 - April 2015
EAST Hotel, Hong Kong June 2013 - November 2013
Kudelski Group January 2013 - January 2013
La Tassée June 2012 - July 2012
rsh quality food concept 2012 - 2012
The Vineyard at Stockcross December 2010 - April 2011
Grand Hyatt Hong Kong June 2009 - July 2009
Skills
Microsoft Word, Translation, Hotels, Micros, Customer Relations, Supervisory Skills, Outlook, Logistics, Scheduling, Teamwork, Strategy, Adaptability, Microsoft Excel, Quality Assurance, Interpersonal skill, Opera, Management, Event Planning, Tourism, Team Management, Communication, Microsoft Office, Consulting, Hospitality Industry, Problem Solving, Front Office, CRM, Food & Beverage, Stress Management, Customer Satisfaction, Event Management, Project Planning, Operations Management, Customer Service, Events Coordination, French, International Relations, Hospitality Management, Leadership, Rooms Division, Training, Hotel Management, Hospitality, PowerPoint, Team Building, Change Management, Employee Relations, Guest Service Management, English, Spanish