Versailles, Île-de-France, France
HR value passionate, Business Results and Customer Satisfaction oriented
Entertainment
Education
University of Paris I: Panthéon-Sorbonne 2014 — 2015
Master 2, Human Resources Development, Master's Degree
ESRA 2000 — 2004
Engineer's degree, Cinematography and Film/Video Production
Université Paris X Nanterre 1996 — 1999
Bachelor's degree, Legal Studies, General
Université Paris-Sorbonne 1994 — 1996
Bachelor's degree, French Language and Literature
Experience
Blizzard Entertainment March 2015 - Present
Blizzard Entertainment November 2010 - Present
Blizzard Entertainment September 2007 - June 2010
Blizzard Entertainment September 2006 - August 2007
Blizzard Entertainment November 2005 - September 2006
Skills
Training, Microsoft Excel, Project Management, Coaching Staff, Computer Games, Video Games, MMO, Employment Law, Quality Management, Talent Management, Leadership, Performance Management, Human Resources, Customer Experience, Business Strategy, Onboarding, PowerPoint, Adaptation, Coaching, Communication Skills, MMORPG, Team Leadership, Microsoft Office, Career Development, Microsoft Word, Online Gaming, Customer Satisfaction, Organizational Structure, Consumer Behaviour, Executive Coaching, Works Council, Talent Acquisition, Creativity, Customer Support, Customer Service, Team Building, Team Management, Social Games, Teamwork, Call Centers, Employee Relations, Conflict Resolution, Customer Facing Roles, Employee Training, Change Management, Management