Amsterdam Area, Netherlands
Integrated Client Representative ´Global Technology Services´ at IBM
Information Technology and Services
Education
Chinese School Nederland 2012 — 2012
Adult Base Course 1, Chinese Language and Literature, Beginner grade 1
RSM Erasmus University 2008 — 2009
Executive MBA, Master of Business Administration
Erasmus University Rotterdam 1991 — 1996
Masters, Business Administration / Management of Change
CSV ´t LOO 1984 — 1990
de Hoop
Experience
IBM March 2014 - Present
TeamHeroes.nl September 2013 - February 2014
ING July 2011 - August 2013
ING February 2009 - June 2011
ING September 2007 - February 2009
ING March 2006 - September 2007
ING 2001 - 2006
ING 1999 - 2001
WWF - Cameroon January 1998 - December 1998
PinkRoccadeGetronics January 1994 - December 1997
Skills
Stakeholder Management, Vendor Management, Enterprise Architecture, PCM, Consulting, Banking, Business Process, Process Improvement, IT Strategy, Project Management, Data Center, IT Service Management, Program Management, Finance, Change Management, Governance, Integration, SEPA, CRM, Mergers & Acquisitions, Business Transformation, PMO, Risk Management, ITIL, Outsourcing, Leadership, Business Intelligence, Management, Enterprise Software, Software Project..., PRINCE2, Business Process..., Service Delivery, Project Planning, Training, Management Consulting, Business Analysis, Service Management, Telecommunications, Portfolio Management, Project Portfolio..., Global Cash Management, Process Management, Strategy, Financial Institutions, Project Delivery, SWIFT payments, Interim Management, IT Management, Requirements Analysis