Rotterdam Area, Netherlands
Functioneel Beheerder Klant Contact Center at UWV/VoIP, CCD, Infrastructure and Traffic Control
Information Technology and Services
Education
NOVI Hogeschool 2008 — 2009
Kopstudie Service Management
Stichting EXIN 2005 — 2007
ITIL Service Management, Service Management
Stichting EXIN 2005 — 2007
Prince2 Foundation, Project Management
Erasmus University Rotterdam 1988 — 1994
Propaedeuse, Public Administration
Business Economics
Experience
UWV January 2015 - Present
Alere Advies Groep June 2014 - Present
Quality Dog Products v.o.f. September 2013 - Present
Moonen ICT Services B.V. - Moonen Management Services January 2008 - Present
Ziggo 2012 - 2015
Rijkswaterstaat January 2014 - December 2014
Security-IT B.V. October 2013 - September 2014
Logius September 2010 - January 2014
Overheidscoöperatie Wigo4it U.A. March 2010 - June 2010
Ministry of Education, Culture and Science August 2009 - January 2010
Skills
IT Governance, Service Delivery, Service Management, Information Management, ICT, Management, Application Lifecycle..., Resource Management, SLA, IT Management, Change Management, Virtualization, IT Operations, BiSL, Governance, Interim Management, Process Management, CMDB, CMMI, IT Service Management, Banking, PMP, Business Alignment, Consultancy, COBIT, Incident Management, Application Management, Integration, TMap, Testing, Service Desk, User Acceptance Testing, Outsourcing, Consulting, Information Analysis, Transition Management, ISO 20000, PMI, ITIL