Paris 08, Île-de-France, France
Group Executive VicePresident Concierge Services & CRM, Member of Group Executive Committee chez Europ Assistance
Marketing and Advertising
Education
ESCP Europe 2002 — 2007
Bac + 5
EDC Paris Business School 1985 — 1988
Saint François Xavier (Vannes)
Experience
Europ Assistance May 2015 - Present
Club Amex January 2007 - Present
John Paul February 2014 - March 2015
Affinion International June 2004 - January 2014
Citibank March 2002 - January 2004
Société Générale February 2001 - March 2002
GE Money Bank December 1997 - February 2001
American Express Private Bank December 1994 - December 1997
American Express Cards 1989 - 1994
CFAO January 1988 - May 1988
Skills
International Marketing, Business Strategy, Direction Générale, International Finance, Customer Retention, Management, International Business, Coordinating Events, Customer Engagement, Communication marketing, Stratégie commerciale, Brand Development, Marketing Communications, Mobile Marketing, Identity Theft Shield, Public Relations, Social Networking, Debit Cards, Corporate Communications, Brand Loyalty, Marketing Strategy, Retail Banking, Event Management, Marketing, Private Banking, customer engagement, Partnership Marketing, Customer Satisfaction, Customer Experience, Strategic Thinking, Customer Loyalty, CRM, Carte de fidélité, Banking, Insurance, Négoce international, Expérience client, Loyalty Programs, Cards, Vente, Credit Cards, New Business Development, Leadership, Stratégie marketing, M&A experience, Partnerships, Banque, Relations publiques, Loyalty Marketing, Sales