Oliver Mark Plumpton MBA FBCS CITP MCMI
Newcastle upon Tyne, United Kingdom
Durham MBA with awards, recognised as a Fellow by the industry's Chartered Institute, ITIL Expert, PRINCE2 Practitioner.
Information Technology and Services
Education
Durham University 2011 — 2013
MBA with Merit and Award for best MBA Dissertation, - Empirical study into the effect of ICT enabled business channel migration strategies
New College Durham 2007 — 2008
Level 5 Diploma in Management and Leadership
East College Durham 2006 — 2007
NVQ Level 4 Business and Administration
Sunderland College 1996 — 1998
NVQ Level 3 Information Technology
South Tyneside College 1989 — 1991
“A” Level Psychology
Whitburn Comprehensive School 1984 — 1989
8 GCSE Grades A-C
Experience
Perfect Image January 2015 - Present
Xentrall ICT January 2010 - December 2014
Durham Constabulary October 2002 - January 2010
Durham Constabulary July 2001 - October 2002
RSA January 1997 - July 2001
Skills
Networking, Shared Services, Technical Support, Service Management, Incident Handling, Business Strategy, Savings, Stakeholder Management, problem management, Leadership, IT Management, Strategy, Data Center, Integration, Information Security..., IT Service Management, Continuous Improvement, Service Delivery, IT Strategy, Business Continuity, Certified Project..., Project Management, Availability Management, Security, Project Implementation, Governance, Information Technology, Project Delivery, PRINCE2, Disaster Recovery, Project Portfolio..., Problem Management, ITIL, IT Operations, Customer Service, Incident Analysis, Management, Risk Management, Infrastructure, VMware, Release Management, Program Management, Cloud Computing, Change Management, Incident Management, BPO