United Kingdom
Director Customer at Bennetts Biking Services
Information Technology and Services
Education
University of Durham 1992 — 1995
BA, Geography
South Hunsley
A Level, Mathematics, Geography, French, General Studies
Experience
Bennetts Biking Services July 2015 - Present
BGL Group May 2014 - Present
Expedia, Inc. August 2013 - April 2014
Tesco Stores Ltd July 2011 - August 2013
lastminute.com July 2008 - July 2011
lastminute.com July 2006 - July 2008
Flight Centre UK 2005 - 2006
Cendant 2000 - 2005
Trailfinders 1995 - 2000
Skills
Analytics, Digital Marketing, Team Management, Personalization, Customer Experience, Start-ups, Program Management, User Experience, Segmentation, Email Marketing, Business Strategy, B2B, Marketing Strategy, PPC, Retail, Multi-channel Marketing, Account Management, Product Marketing, Competitive Analysis, Market Research, B2B Marketing, Product Development, Negotiation, Affiliate Marketing, Website Development, Digital Strategy, Web Analytics, Online Advertising, Direct Marketing, Customer Insight, Strategy, Strategic Partnerships, Agile, Marketing Management, Team Leadership, Stakeholder Management, Omniture, Team Building, Agile Methodologies, Management, Online Marketing, SEO, Product Management, SEM, E-commerce, CRM, E-business, Change Management, Sales Management, Mobile Devices