Ireland
Leader, Disaster Recovery COE and Head of Research
Insurance
Education
SureSkills 2015 — 2015
ITIL V3, ITIL V3 Expert
Dublin City University 2007 — 2009
MBA, Business Strategy, Corporate finance, Strategic Management etc..
FoxIT 2006 — 2006
ITIL V2 Service Delivery & Support Manager - Red Badge, ITIL Service Management - Service Support and Service Management
Griffith College Dublin 1999 — 2003
BSc, Computer Science, 1st Class Honours
Dublin Institute of Technology 1984 — 1987
Dip, Electronic Engineering
Experience
Marsh August 2015 - Present
UDG Healthcare plc February 2013 - July 2015
ICON plc April 2011 - February 2013
Ingersoll Rand September 2003 - March 2011
Motorola Solutions March 1997 - September 2003
Skills
Six Sigma, Professional Services, Solution Architecture, Oracle E-Business Suite, Cloud Computing, Business Intelligence, Project Management, Disaster Recovery, ITIL, Troubleshooting, Outsourcing, Managed Services, ERP, Databases, Process Improvement, Management, Incident Management, Change Management, Virtualization, Business Analysis, Unix, PMP, Service Delivery, Technical Support, Service Desk, Windows Server, Vendor Management, Project Delivery, Service Management, Project Portfolio..., VMware, IT Outsourcing, IT Operations, IT Service Management, Solaris, Business Process, Infrastructure, Business Continuity, IT Management, Information Technology, High Availability, Enterprise Architecture, Oracle, Integration, IT Strategy, Program Management, Servers, Telephony, Data Center, Telecommunications