Oleksandr / Sasha Demianenko
Ukraine
Front Office Assistant Manager at Hyatt Hotel Canberra, A Park Hyatt
Hospitality
Education
TSA Solutions, Australia 2014 — 2015
Front Desk Upselling Training // incl. key drivers training
School of Management - Hyatt Leadership / Claviga Limited 2014 — 2014
Driving Customer Preference II
Kyiv National University of Trade and Economics (Institute of Higher Qualification (IHQ)), Kyiv 2011 — 2013
Master's degree, Hospitality Administration/Management, Management of hotel and restaurant business
National Pedagogical University named for M.P.Dragomanov, Kyiv (Ukraine) 2007 — 2011
Bachelor's degree, Special Education and Teaching, Geography
American Institute for Foreign Study(UK), 37 Queen's Gate, London SW& 5HR 2010 — 2010
Interviewer training
The English School "Speak-Up" (language school), Kyiv (Ukraine) 2008 — 2009
Advanced, The English Language Course
Experience
Hyatt Hotel Canberra, A Park Hyatt November 2014 - Present
Hyatt Hotel Canberra, A Park Hyatt Hotel August 2014 - November 2014
Hyatt Regency Kyiv June 2013 - July 2014
Hyatt Regency Kyiv February 2013 - June 2013
Hyatt Regency Kyiv October 2011 - June 2013
Kyiv Youth Labour Centre September 2010 - July 2011
Camp Young Judaea CYJ Amherst, NH June 2010 - August 2010
Kira Plastinina May 2009 - October 2009
Maximym / Pub May 2008 - October 2008
Skills
Delphi Diagrams 5.2.1, Delphi Power BEO, Hotels, Hospitality Management, Personal Development, Delphi 9.5.2, Hospitality Industry, Pre-opening, Charity, Event Management, Microsoft Office, English, Rooms Division, Revenue Analysis, Goal Oriented, Tourism, Media Representation, Flexibility, Micros, Microsoft Office..., Banquets, Team Leadership, Opera, Sales&Marketing, Front Office, Opera Programme..., True Team Player, Volunteering, Hospitality, Hotel Management, Marketing Research