Ukraine
Business Analyst (hybris ecommerce) at Masterdata
Information Technology and Services
Education
Kiev International University of Civil Aviation 1994 — 2000
higher education, Marketing
East European University of Economics and Management 2005 — 2007
higher education, Human Resources, Psychology
Center for Positive Psychotherapy Kiev 2008 — 2010
Diploma, Positive Psychotherapy
Kiev Electron Devices Technical School 1986 — 1990
Expert in radio equipment design, Information Technology
Experience
Masterdata December 2014 - Present
Masterdata July 2013 - December 2014
Private April 2011 - July 2013
MTS Group April 2010 - April 2011
MTS Group October 2006 - April 2010
Zenith Center 2004 - 2006
Ukrainian Mobile Communications 1996 - 2002
Ukrainian Mobile Communications 1996 - 2002
Skills
Customer Service, Business Analysis, Team Leadership, Requirements Analysis, ITIL, Revenue Assurance, Business Strategy, Product Development, Sales Management, Program Management, Communications Audits, AcceleratedSAP (ASAP), CRM, Team Management, B2B, Integration, GPRS, Telecommunications, Key Account Management, Risk Management, Project Management, SMS, Product Management, Business Continuity, VAS, ABAP, Business Continuity..., Management, Open Source Software, Change Management, Sales, Coaching, Quality Management, Negotiation, Call Centers, Team Building, Business Process, Personal Coaching, Analysis, IT Management, Strategic Planning, GSM, IDEF, BPMN, Project Planning, Mobile Communications, Call Center, Budgets, Pre-sales, Testing