Moscow, Russian Federation
MTSS Delivery Manager, IBM Russia/CIS at IBM
Information Technology and Services
Education
National research university Higher school of economics (HSE) 2010 — 2012
Master, Business Informatics
Moscow State Institute of Radio Engineering, Electronics and Automation (MIREA) 2008 — 2010
Additional Higher Education, English
Moscow State Institute of Radio Engineering, Electronics and Automation (MIREA) 2003 — 2010
Specialist, IT
Experience
IBM July 2013 - Present
IBM February 2013 - Present
IBM January 2011 - February 2013
Freelance December 2010 - December 2010
Step Logic June 2009 - December 2010
Step Logic July 2008 - June 2009
Freelance PHP developer August 2006 - April 2007
Skills
IT Management, CRM, PMBOK, Outsourcing, Network Design, Virtualization, VMware, Service Desk, HP, Project Management, IT Service Management, WAN, Telecommunications, VoIP, SAN, Service Management, Solution Architecture, Business Intelligence, VPN, Pre-sales, Management, Enterprise Architecture, VMware ESX, Service Improvement, Incident Management, Windows Server, Servers, AIX, Disaster Recovery, Storage Area Networks, Service Delivery, Problem Management, Integration, Storage, PMO, IT Strategy, PMP, ITIL v3 Foundations..., High Availability, Data Center, Business Process, ITIL, Requirements Analysis, Managed Services, Cisco Technologies, IT Operations, IT Outsourcing, Business Analysis, Sla