Moscow, Russian Federation
CRM Director at AlfaBank
Banking
Education
Military Engineering Institute named after Mozhaysky 1990 — 1995
bachelor, computers, programming
Experience
Alfa-Bank August 2014 - Present
MTS Group, MGTS February 2014 - Present
Moscow City Telephone Network (MGTS) March 2013 - July 2014
MTS Group January 2012 - December 2012
MTS Group February 2011 - January 2012
MTS Group February 2008 - April 2011
Amdocs June 2006 - February 2008
Active International June 2005 - June 2006
EMC 2001 - 2002
MicroAge Computer Center 1994 - November 1999
Skills
Call Center, Solution Architecture, Systems Analysis, Telco, Wireless, IT Service Management, PMO, Requirements Analysis, ITIL, Siebel, Strategic Planning, Consulting, Project Planning, Business Process..., Telecommunications..., Change Management, Program Management, CRM, Mobile Devices, Project Delivery, Telecommunications, IT Strategy, Oracle, Visio, Business Intelligence, Billing Systems, Data Warehousing, Telecommunications..., Management, Team Management, Charging, ERP, Business Process, BSS, Business Strategy, Strategy, Business Analysis, Oracle CRM, VAS, Customer Experience..., eTOM, Business Development, IT Management, Project Management, Software Project..., Team Leadership, Integration, Start-ups, PMP, System Deployment