Moscow Region, Russian Federation
Head of Projects Maintenance at LaModa
Information Technology and Services
Education
Московский Государственный Технический Университет им. Н.Э. Баумана (МГТУ) 2000 — 2005
Mechanics
Gymnasia 1521 1997 — 1999
High School, Basic Education
Experience
Lamoda Group January 2015 - Present
NTS New Technology Systems GmbH September 2013 - December 2014
Kaspersky Lab June 2011 - July 2013
Technology Alliances Kaspersky Lab March 2008 - June 2011
Kaspersky Lab August 2006 - February 2008
Mosmart May 2003 - February 2006
Studio Moderna October 2001 - April 2003
Skills
Business Strategy, Consultants, Project Planning, Crisis Communications, Professional Services, ITIL, Business Process..., Planning, Analysis, IT Service Management, Crisis Management, Management, KPI implementation, Call Centers, Team Leadership, Risk Management, Customer Service, Problem Analysis, Root Cause Problem..., Reporting & Analysis, Troubleshooting, Team Management, International Support, Business Intelligence, Customer Relations, Help Desk Support, Cross-functional Team..., Services Delivery, Process Improvement, Integration, Business Analysis, Enterprise Software, IT Management, Product Support, Consultancy, Requirements Analysis, Security, Coordination, Cloud Computing, Solution Selling, Analytics, Voice of the Customer, Change Management, Customer Satisfaction, Business Process, Vendor Management, Strategy, Project Management, Software Development, Outsourcing