Serbia
Customer Service Team Leader at MERA
Information Technology and Services
Education
Faculty of Political Sciences of the University of Belgrade 1998 — 2002
discontinued, Political sciences, International studies, Journalism, Communication studies
IX-th Belgrade Grammar School "Mihailo Petrović-Alas" 1994 — 1998
High school diploma, Mathematics, English language, Physics, Chemistry
Experience
MERA Software Services December 2014 - Present
NCR Corporation October 2013 - May 2014
Intermex Software & Communications September 2009 - January 2012
Standing Conference of Towns and Municipalities February 2008 - August 2009
TVCom January 2003 - November 2007
Skills
Telemarketing, Mac OS, Remote Troubleshooting, Windows, Computer Maintenance, Microsoft Technologies, Computer Diagnostics, Windows Server, Customer Support, Help Desk Support, Dell Workstations, System Administration, HTML, Computer Hardware, Windows 7, Technical Support, Android, Microsoft Office, Microsoft Licensing, Employee Training, BMC Remedy Ticketing..., Troubleshooting, Networking, Server Administration, Software Installation, Supervisory Experience, OEMs, iPad Support, Product Support, Network Administration, Windows XP, Wireless Routers, WiFi, Operating Systems, Telecommunications, iOS, Windows XP Pro, Active Directory, XP