Paris Area, France
IT Manager France at Transcom
Information Technology and Services
Experience
Transcom August 2006 - Present
HP August 1994 - July 2006
Sun Life Assurance PLC 1987 - 1994
Skills
Software Project..., Outsourcing, Data Center, BPO, Avaya, Process Improvement, Business Transformation, Change Management, Offshoring, Security, Team Management, Project Management, System Deployment, Business Process, System Administration, Program Management, Project Delivery, Project Portfolio..., Vendor Management, Integration, Enterprise Architecture, Requirements Analysis, IT Outsourcing, ITIL, Active Directory, IVR, Microsoft SQL Server, Contact Centers, Business Analysis, Sla, Business Intelligence, PMO, PMP, IT Management, IT Strategy, IT Service Management, Service Delivery, Service Management, Disaster Recovery, SQL, Data Warehousing, HP, Service Desk, Business Process..., Telecommunications, Call Center, IT Operations, Virtualization, SDLC, Incident Management