Lamothe-Fénelon, Midi-Pyrénées, France
Service Management Professional, Senior Consultant & Trainer
Management Consulting
Experience
ITSM Podcasts June 2014 - Present
ITpreneurs April 2014 - Present
HDAA September 2005 - Present
HDI April 2014 - Present
Simone Jo Moore January 2001 - Present
Skills
Process Improvement, Business Strategy, Resource Management, CRM, ITIL, Account Management, Team Management, Business Transformation, Training, Service Desk, Team Leadership, ITIL Certified, Process Management, Business Process..., Service Improvement, Project Delivery, New Business Development, IT Operations, Management Consulting, Change Management, Business Development, Management, Call Centers, Project Portfolio..., Problem Management, Coaching, IT Service Management, IT Management, Team Building, Stakeholder Management, Outsourcing, Business Process, Operations Management, Professional Services, IT Strategy, Integration, Culture Change, Consulting, Executive Management, Information Management, Incident Management, Governance, PMO, Knowledge Management, Service Management, DevOps, Vendor Management, Leadership, Strategy, Service Delivery