Paris Area, France
Service Manager at Computacenter
Information Technology and Services
Education
Paris V Rene Descartes 1979 — 1983
BS, Sociology
Experience
Computacenter February 2012 - Present
Cognis March 2008 - April 2012
Cognis August 2003 - March 2008
HENKEL France 1991 - 2003
Skills
ITIL, Problem Management, Business Process, Desktop Management, Service Improvement, Managed Services, Project Management, Incident Management, ITIL Certification, Service Management, IT Outsourcing, Service Delivery, PMP, Help Desk Support, Team Management, Outsourcing, Management, ITIL Certified, IT Operations, Systems Management, Data Center, IT Management, Sla, Help Desk Management, Service Desk, Integration, IT Service Management, Change Management