Paris Area, France
Technical Solutions Manager at Colt Technology Services
Information Technology and Services
Education
Global Knowledge Network SA France 2013 — 2013
ITIL V3 foundation Certified in IT service Management
EFSOAA 1995 — 1997
Associate's Degree, IT / Military
Ecole d'enseignement technique de l'armee de l'air EETAA 1993 — 1995
High School, Military /IT
Lycee Saint-Cricq Pau 1992 — 1993
2nde, TSA + productique
Collège Saint-Joseph 1987 — 1991
Experience
Colt Technology Services November 2013 - Present
Colt Technology Services August 2013 - December 2013
Newell Rubbermaid December 2005 - August 2013
Newell Rubbermaid May 2003 - December 2005
Manugistics June 2001 - April 2003
1st Minister Cabinet DCSSI October 2000 - June 2001
French Air Force April 1997 - October 2000
Skills
Routing, Call Centers, Team Leadership, Networking, WAN, Cabling, International Project..., Cisco, Network Design, PBX, MPLS, Network Administration, Mobile Devices, IT Operations, Technical Support, Active Directory, Network Engineering, Infrastructure, Microsoft Technologies, IT Management, ITIL v3 Foundations..., ACD, Telephony, Service Management, Data Center, Call Center, VoIP, Cloud Computing, Avaya PBX, Switches, Disaster Recovery, Avaya, Unified Communications, CTI, Video Conferencing, Microsoft Exchange, Servers, Telecommunications, CMS, ToIP, Team Management, IT Service Management, VMware, Contract Negotiation, System Deployment, Wireless, CCNA, Virtualization, Network Security, Cisco Technologies