Paris Area, France
Chief Operating Officer
Management Consulting
Experience
Teleperformance June 2012 - Present
ADP March 2012 - June 2012
LBC Consulting December 2010 - March 2012
Transcom February 2009 - December 2010
Transcom World Wide December 2007 - February 2009
Transcom World Wide September 2006 - 2007
Transcom World Wide February 2006 - September 2006
KONE 2004 - 2006
Crawford Doors December 2002 - December 2003
Midavi-Ibercall March 1988 - June 2002
Skills
Business Planning, Team Leadership, Contract Negotiation, Mergers & Acquisitions, Call Centers, Acquisitions, Management, New Business Development, Vendor Management, Strategy, Leadership, Executive Management, Multilingual, Global Mobility, CRM, Business Strategy, Organizational..., Account Management, Customer Satisfaction, Strategic Financial..., Change Management, Process Improvement, Customer Oriented, Strategic Planning, Team Building, Business Process..., Customer Retention, Mergers, Outsourcing, Operations Management, Performance Management, Key Account Management, Telecommunications, Negotiation, Strategic Partnerships, Team Management, COPC Registered..., Customer Experience, P&L Management, Analysis, Strategic Thinking, Management Consulting, Sales Operations, Entrepreneurship, Restructuring, BPO