Sanary-sur-Mer, Provence-Alpes-Côte d'Azur, France
EnJeu Client Consulting
Management Consulting
Education
Montpellier 1999 — 2000
DESS, Marketing
ESA Grenoble 1997 — 1999
Maîtrise de sciences de gestion, Marketing
ESA Grenoble 1997 — 1999
Maîtrise de sciences de gestion, Marketing
Experience
EnJeu Client Consulting January 2014 - Present
MGEN November 2010 - January 2014
GIE Comutitres May 2010 - July 2011
SFR July 2004 - April 2010
Spicers October 2002 - June 2004
Dolphin Telecom January 2001 - August 2002
Skills
Appareils mobiles, Centres d'appel, Service client, CRM, Customer Relations, Marketing en ligne, Management, Relations clients, Satisfaction du client, Services en ligne, Business Development, Ventes, Stratégie marketing, Expérience client, Marketing, Marketing digital, Consulting, Français, Leadership d'équipe, Leadership, Négociations, Strategy, Mutuelle, Amélioration des..., Assurance, Amélioration des..., BtoB, Gestion d'équipe, Communication marketing, Change Management, Outsourcing, PMO, Gestion de projet, Call Center, New Business Development, Consulting en management, Stratégie de..., Télécommunications, Stratégie commerciale, Stratégie, Gestion des opérations, Vente, Telecommunications, Business Strategy, Planification..., Mobile, Team Management, E-commerce, Développement commercial, Formation