Toulouse, Midi-Pyrénées, France
2nd Level Support Engineer
Information Technology and Services
Education
Ecole IGS 2005 — 2007
BTS: A graduate in a two-year Technical Degree, Technician Maintenance Computer and Network
Lycée Eugène Montel, Colomiers 2002 — 2004
BAC professional: high school diploma, Computer science and Networking : Installation and Maintenance
Computer Technician Maintenance
BTS Informatique de gestion
Experience
Consort NT July 2009 - March 2015
European Commission March 2014 - October 2014
Procter & Gamble January 2009 - June 2009
Mission Locale Toulouse November 2005 - November 2008
Skills
Windows XP Pro, Novell Netware, Microsoft Office 2007, Lotus Notes, iPhone Support, Network Administration, Windows Server, Ubuntu, SAP, Customer Support, iOS, Outlook, QIP, Technical Support, Windows 7, Lync, Afaria, McAfee Antivirus, Active Directory, Cisco VPN, Help Desk Support, Hardware Support, Windows NT, Android, Blackberry Enterprise..., WebEx, Blackberry, Mac OS, Microsoft Office 2003