Paris Area, France
CRM Application Manager Responsable domaine CRM Salesforce
Information Technology and Services
Education
IAE 1997 — 1998
Master's degree
Ecole supérieure d'Ingénieurs en Génie électrique 1992 — 1997
Diplome d'ingénieur
Collège & Lycée Join Lambert 1985 — 1992
Baccalauréat
Ecole elementaire Gadeau de Kerville, Sotteville Les Rouen 1980 — 1985
Experience
Confidential Employer September 2014 - Present
AXA July 2013 - May 2014
AXA September 2009 - June 2013
BNP Paribas November 2008 - September 2009
AXA May 2008 - October 2008
Essilor August 2007 - May 2008
SG Corporate & Investment Banking May 2006 - August 2007
Saft Batteries (Alcatel) April 2006 - May 2006
Paritel February 2006 - April 2006
Canal+ February 2006 - April 2006
Skills
Testing, Data Migration, ged, Customer Service, French, Technical Analysis, Customer Support, CRM, User Acceptance Testing, Business Analysis, Siebel, Management, XML, Functional..., Technical Support, Project Planning, SQL, Agile Methodologies, Training, EAI, Business Process..., EDM, Kanban, Salesforce.com Certified, Databases, english, Requirements Analysis, Business Requirements, IT Service Management, Project Management, Oracle, Scrum, Telecommunications, Integration, Pre-sales, Salesforce.com