Fuschl am See, Salzburg, Austria
Service Desk Analyst y IT Support Professional
Information Technology and Services
Education
IES César Manrique (España) 2010 — 2012
Associate's Degree
Lycée Jean Moulin y CNED (Francia) 2003 — 2005
Experience
hs2n Informationstechnologie GmbH April 2015 - April 2015
Instituto Tecnológico y de Energías Renovables ITER S.A. March 2012 - August 2014
Atos April 2013 - April 2014
Atos March 2012 - March 2013
Media-Saturn March 2012 - June 2012
Atos January 2011 - March 2012
Atos December 2009 - December 2010
Media-Saturn December 2007 - March 2010
Siete Informática S.L. January 2007 - October 2007
PC Services S.A.R.L. April 2006 - September 2006
Skills
Cabling system..., Service Desk, Adobe Dreamweaver, Hardware, Technical Support, Squid, CRM, Process Management, ITIL Process, DNS, Microsoft Office, Bind, iOS, Incident Management, Linux, Apache, MS-DOS, Sla, DHCP, IIS, IT Service Management, NOC, Microsoft SQL Server, Mac OS, TCP/IP, Microsoft Exchange, SAP BCM, Active Directory, CMDB, System Administration, Cisco IOS, Networking, SSH, Android, MS Windows, Windows, Windows Server, IT Operations, System Monitoring, Adobe Photoshop, Samba, CA Unicenter (USD), Wifi, Troubleshooting, VLAN, BMC Remedy, Retail Sales, Customer Service