Horley, Surrey, United Kingdom
PreOpening Front Of House Manager at InterContinental London The O2
Hospitality
Education
Cornell University 2011 — 2011
Certificate, Achieving Hotel Asset Management
Cornell University 2010 — 2010
Certificate, Revenue Managment
Imperial College London 2008 — 2010
2010, Hotel Managment
Experience
InterContinental London - The O2 May 2015 - Present
Sofitel Luxury Hotels and Resorts June 2012 - Present
InterContinental Hotels Group August 2007 - June 2012
InterContinental Hotels Group January 2005 - July 2007
Skills
Revenue Analysis, Problem Solving, Concierge Services, Opening Hotels, F, Guest Recovery, OnQ, Yield Management, P&L, Forecasting, Budgets, Resorts, Property Management, Cost Control, Guest Service, Banquets, Menu Development, Pre-opening experience, Property Management..., Inventory Management, Reservation, Customer Service, Hotels, Revenue Management, Guest Satisfaction, Hotel Booking, Hiring, Rebranding, Front Office, Public Relations, Hotel Management, Operations Management, Hotel Administration, Customer Satisfaction, Hospitality Management, Accounting, Team Building, Micros, Rooms Division, Pre-opening, Hospitality, Fidelio, Rooms Division..., Excel, F&B Management, Budgeting, Restaurants, Opera, Hospitality Industry, Guest Service Management