Geneva Area, Switzerland
Telecom consultant (Contracted at Zurich Insurance) at iET SA
Information Technology and Services
Education
St. Patrick's College, Maynooth 1994 — 1995
IT
University College Dublin 1990 — 1994
Ceol Acadamh Ríoga na hÉireann 1981 — 1987
Experience
iET SA April 2015 - Present
Orange Business Services March 2008 - September 2014
EDS July 2007 - March 2008
Orange Communications January 2007 - June 2007
Betfair May 2002 - November 2006
Digifone 1998 - 2002
Dell 1997 - 1998
Skills
VoIP, ITIL, IT Management, Satellite TV, Data Center, Management, Incident Management, IPT, Call Routing, Pre-sales, Call Logging, Service Management, IT Strategy, Business Transformation, IT Operations, Vendor Management, Service Delivery, Cisco Technologies, Networking, Avaya Communication..., IT Outsourcing, Disaster Recovery, Project Delivery, System Deployment, Call Centers, PMP, NICE Call Recording, PMO, Integration, Data Migration, Business Process, IT Service Management, Solution Architecture, Business Analysis, Project Portfolio..., Call Center Development, Call Center..., Telecommunications, Avaya Technologies, CRM, Call Management, Infrastructure, WAN, PRINCE2, IP, Project Management, Avaya, Managed Services, Outsourcing, Problem Solving