London, United Kingdom
IT Service Operations Manager at easyJet
Information Technology and Services
Education
Brunel University London 1991 — 1995
B Sc, IT, Business & French
Experience
easyJet June 2014 - Present
easyJet June 2012 - May 2014
easyJet October 2011 - June 2012
easyJet April 2011 - September 2011
Self -Employed March 2010 - September 2011
Sainsbury's Supermarkets Ltd April 2006 - June 2009
Sainsburys Supermarkets Ltd November 2002 - March 2006
Izodia August 1995 - October 2002
Sommer, Wiltz, Luxemburg January 1994 - June 1994
Sommer, Droitwich, Worcestershire June 1993 - September 1993
Skills
Software Documentation, Capacity, Integration, System Deployment, Team Management, Business Process, Security, Service Delivery, Business Process..., Outsourcing, Program Management, Change Management, Service Management, Infrastructure, Troubleshooting, Project Management, Sla, Information Technology, IT Strategy, Management, Release Management, E-commerce, Stakeholder Management, Process Improvement, Problem Management, SDLC, ITIL, IT Outsourcing, Requirements Analysis, Microsoft Exchange, Analysis, Data Center, IT Service Management, Business Analysis, Service Desk, Business Transformation, IT Operations, Vendor Management, Resource Management, Project Delivery, IT Management, Service Improvement, Incident Management, Disaster Recovery, Project Portfolio..., PMO, Leadership, Team Leadership, Governance, Relationship Management