Reading, Berkshire, United Kingdom
Senior Architect, Technical Services EMEA at Perspecsys
Information Technology and Services
Education
Birkbeck College, University of London 2009 — 2012
Master of Science (MSc), Information Systems and Management, Distinction
Brunel University London 1997 — 2001
Bachelor of Engineering (BEng), Electronic and Electrical Engineering (Computer Systems), 2:1
Experience
Perspecsys May 2014 - Present
Clicktools, a CallidusCloud company October 2010 - May 2014
TalkTalk 2008 - 2010
Carphone Warehouse January 2008 - April 2009
Telecom Plus PLC January 2006 - January 2008
ISCS Ltd September 2004 - January 2006
Brunel University September 2001 - August 2004
Viasystems 1999 - 2000
Skills
IT Management, Solution Architecture, ITIL, Leadership, CRM, Business Intelligence, JavaScript, Integration, SQL, Shell Scripting, Team Leadership, Customer Experience, SDLC, Management, System Deployment, SaaS, IT Service Management, SOAP, Stakeholder Management, IT Operations, Salesforce.com, PRINCE2, REST, Web Applications, Change Management, Strategy, Enterprise Architecture, Incident Management, eTOM, Unix, Technical Support, Cloud Computing, CSS, Agile Methodologies, Servers, Software Project..., Enterprise Software, Project Delivery, Networking, Java, Application Support..., Testing, HTML, Force.com, Service Delivery, Service Management, APIs, Linux, Telecommunications, jQuery