Moscow, Russian Federation
Client Services Analyst Senior
Financial Services
Education
Bauman Moscow State Technical University 2008 — 2010
Master degree of technique and technology in the field of computer science and computer facilities, Automatic Information Processing and Control Systems, 5
Ecole des Mines d'Alès 2008 — 2008
Certificate, Information Technology
Bauman Moscow State Technical University 2004 — 2008
Bachelor's degree of technique and technology in the field of computer science and computer faciliti, Automatic Information Processing and Control Systems, 5
444
Experience
TSYS October 2013 - Present
BPC Banking Technologies April 2012 - September 2013
TSYS November 2009 - April 2012
Freelance January 2009 - February 2009
Systematic June 2008 - August 2008
TopS BI November 2007 - May 2008
Skills
Customer Service, Business Process Design, IT Service Management, ITIL, Software development..., Learning, Testing, Documentation, Business Process..., Credit Card Processing, Software Documentation, Payments, Requirements Analysis, Software Development..., SQL, Oracle, Systems Analysis, Customer Relations, Payment Systems, Case Tools, Problem Solving, Data Warehousing, Credit Cards, Time Management, Databases, System Design, Incident Management, Team Leadership, Crystal Reports, Business Analysis, PL/SQL, Software Development