Worcester, United Kingdom
MBA | Senior Operations & Global Service Delivery Leader | PMP® | ITILv3®
Telecommunications
Education
Central European University 2015 — 2015
Master's Degree, IT Management
Central European University 2011 — 2012
Master of Business Administration (MBA), Business Administration and Management, General, Distinction (GPA 3.72/4.00)
Aston University 1991 — 1992
PGD Telecommunications Technology, Telecommunications
De Montfort University 1986 — 1990
BSc Information Technology, IT
Experience
Ericsson December 2009 - Present
Central European University Business School February 2011 - January 2013
Ericsson August 2008 - December 2009
Ericsson January 2005 - August 2008
Ericsson January 2004 - January 2005
Ericsson February 2002 - January 2004
Ericsson March 1999 - January 2002
Ericsson July 1997 - March 1999
Ericsson November 1995 - July 1997
Ericsson September 1993 - November 1995
Skills
Network Design, Project Management, VoIP, IP, 2G, LTE, Open Source Software, Personal Development, WCDMA, SS7, SIP, Integration, Pre-sales, Managed Services, GPRS, Stakeholder Management, Customer Oriented, KPI implementation, Core Network, System Deployment, H.323, Testing, Management, Strategic Negotiations, IMS, Contract Negotiation, Wireline, Customer Focus, Mobile Communications, BSS, GSM, Intelligent Networks, Service Delivery, Sla, People Management, Telecommunications, Mobile Devices, Wireless, VAS, UMTS, Service Management, MPLS, TCP/IP, Computer Network..., Juniper, PMO, 3G, KPI Reports