Manchester, United Kingdom
Service Assurance Manager, GroupIT, Lloyds Banking Group at WhiteSphere Ltd A personal Service Company
Information Technology and Services
Education
ISACA 2009 — 2009
CISA, Information Security Auditing
Aston University 1971 — 1974
B Sc Mech Eng, Mechanical Engineering
Experience
WhiteSphere Ltd - A personal Service Company October 2014 - Present
BT Lancashire Services Ltd January 2014 - July 2014
Vertex Data Science August 2007 - July 2013
Vertex Data Science ltd June 2006 - September 2011
Syncronology 1998 - 2005
Skills
ISO 14001, Business Process, Infrastructure, Incident Management, Software Documentation, Resource Management, Analysis, Business Process..., Continuous Improvement, Iso 9000, Internal Audit, Quality Systems, Information Security, Information Technology, PMO, Transition Management, Offshoring, PCI DSS, Six Sigma, Service Delivery, ISO, Sarbanes-Oxley Act, Quality Assurance, Quality System, ITIL, Business Process Mapping, Testing, Management, Governance, Team Management, Stakeholder Management, Process Improvement, IT Service Management, ISO 27001, Change Management, Risk Management, Information Security..., Operations Management, Auditing, Outsourcing, PRINCE2, Risk Assessment, Security, Project Delivery, Quality Management, Operational Excellence, Project Management, BPO, Business Continuity, Problem Solving