Faro Area, Portugal
Retail Operations Manager at Canyon Ranch Spaclub
Health, Wellness and Fitness
Education
IEFP (Instituto Emprego Formacao Profissional) 2011 — 2012
Certificado Competencias Pedagogicas (CCP) - Certified Professional Trainer
Alpine College 2009 — 2012
Spa Management Certificate, Spa Management and Hospitality
Steiner Academy 2008 — 2008
Spa Manager, Advanced Spa Management
Steiner and Elemis Academy - London, UK 2007 — 2007
Elemis Body Therapist
Experience
Canyon Ranch September 2014 - Present
Canyon Ranch April 2014 - September 2014
Steiner Leisure Limited November 2008 - June 2013
Steiner Leisure Limited September 2007 - September 2008
Skills
Training Seminars, Crowd Control, Seminar Presentations, Pre-opening, Staff Training, Team Building, Increasing Revenue, Holistic Health, Customer Service, Spa, Hospitality Management, Training, Sales Process, Training & Development, Hospitality Industry, Treatments, Client Development, Revenue Analysis, Sales Operations, Sales Management, Space Management, Retail, Revenue Management, Wellness