Romania
Associate Manager Six Sigma BB role Operations Insurance Industry at WNS Global Services
Outsourcing/Offshoring
Education
Scoala de Training (The School of Training) 2013 — 2013
Certificate of Completion, Training
The Chartered Institute of Management Accountants 2011 — 2013
Certificate in Business Accounting, Management Finance and Accounting, Entry level accounting qualification
Achieve Global 2011 — 2011
Certificate of Accomplishment, Change Management
Achieve Global 2011 — 2011
Certificate of Accomplishment, Problem Solving: Solutions, Improvements and Innovation
Romconsult 2011 — 2011
Certificate of Completion, Goal Setting
WNS (Romania) Global Services 2010 — 2011
Certificate of Completion, Foreign Languages - Swedish - Beginners
2009 — 2011
Master in Business Administration, Economics
2009 — 2011
Master in Financial Analysis and Evaluation, Accounting
Romconsult 2010 — 2010
Certificate of Completion, Time Management
Romconsult 2010 — 2010
Certificate of Completion, Planning and Organizaing
Experience
Proservartner November 2014 - Present
WNS Global Services October 2013 - November 2014
WNS Global Services October 2011 - September 2013
WNS Global Services July 2010 - September 2011
WNS Global Services August 2009 - June 2010
GENPACT LLC April 2008 - August 2009
Skills
Offshoring, Team Management, Process Management, Peer Support, Project Planning, Shared Services, Leadership, Call Center, Multiple Project..., Process Migration, Business Process..., Business Process..., Sla, Lean Transformation, Analytical Abilities, Management, ERP, Coaching, Analytical Skills, Coaching Staff, Outsourcing, Call Centers, Detail Orientation, BPO, Written & Oral..., Team Mentoring, Project Management, Six Sigma, Operations Management, Process Excellence, Process Improvement, Service Delivery, Vendor Management, Peer Mentoring, Workforce Management, Customer Satisfaction, Communication abilities, Transition Management, Quality Assurance, Instructor-led Training